Downtown in Business and The Hospitality Hero will be collaborating to support the Visitor Economy and hospitality venues across the DIB network over the next two-years.
About Hospitality Hero
Steven Hesketh is ‘The Hospitality Hero’ – a man on a mission to ‘revive the hospitality industry, with people, place and perception in mind. A big task…so what exactly is his plan?
He is putting his heart, soul and cash into supporting an industry he’s been a part of for 3+ years – one he fears won’t have a sustainable future if things don’t change – and is committing to being a leader of that change. Driven by his belief that evolution and history must unite to ensure the industry has a strong and sustainable future.
Steven ‘The Hospitality Hero’ is:
- facilitating industry events, collaborations and conversations via an calendar of “The Art of Hospitality Events” across the country.
- Launching Qtr 2 of 2024, a Hospitality Academy based from his own Chester Townhouse Hotel for upskilling Industry Employees & educating newcomers to Skills required
- has an online self-paced Leadership Masterclass course directed at Hospitality Managers & Entrepreneurs
- Offers face to face consultancy for venues and operators requiring a reboot, refresh or those in need of a reset.
Featured Hospitality Hero Articles
The “hospitality superhero’s” of Chester & Liverpool are gathering at Hilton Liverpool on the 15th November 2023 in partnership with new The Hospitality Hero launching the first of his national “The Art of Hospitality” Conference events.
The Townhouse Chester are spearheading a drive to recruit people in to the hospitality industry aiming to showcase the huge number of opportunities.
Following the government’s roadmap out of lockdown venues with outdoor space opened on April 12 and the last few weeks has seen businesses bounce back to life including The Townhouse Secret Garden situated at the Chester Townhouse Hotel which has had record sales, even with no occupancy in the hotel.