Craig McVoy // Founder & Chief Experience Officer at Beyond Brand

Beyond Brand is built on 20 years’ experience of working with the most recognisable brands in the world, such as John Lewis, BMW, LV=, Mercedes Benz and Direct Line, to design and implement customer and employee strategies.

As a leading authority in customer and employee experience, he now works with brands to help them achieve the holy grail – ‘How to get people to fall in love with your brand’. Beyond Brand helps businesses create a fantastic brand experience, enabling them to attract more customers, keep them for longer and make them happier, all whilst reducing operating costs and increasing profit.

Author of the highly acclaimed book – ‘Beyond Brand – Why It’s The Experience That Causes People To Fall In Love With Your Brand’, Craig has brought his methodology used with halo clients into a model that can be used with businesses of all sizes.

Leave a Reply

Get in touch with Downtown in Business

Website by Fat Media