The latest DIB ‘Business of the Week’ is Liverpool John Lennon Airport, which was recently voted the UK’s best airport for the second year running.
Consumer bible Which? asked 5,000 about their experiences of using airports up and down the country over the past 12 months. It rated them in 11 categories including seating, staff, toilets and queues at check in, bag drop, passport control and security.
And LJLA, which this year is on target to pass the 5m passenger barrier for the first time in several years, came top of the table with an 81% customer score. It beat London City with 80% and Norwich which scored 78%.
The Airport is part of The Peel Group, a leading infrastructure, transport and real estate investment company in the UK, who first became involved with the airport in 1997 and who have since made significant investments in the business. Passenger numbers have increased almost ten-fold since the mid-1990′s, with the Airport moving from 20th to the 12th busiest airport in the UK.
Liverpool was the UK’s first airport to be named after an individual when it was rebranded in 2001 as a lasting tribute to the Liverpool born, former Beatle, John Lennon, with the new terminal opened by Her Majesty the Queen in 2002.
