Hospitality is built on people. Skills, confidence, resilience, pride, those things aren’t just memorized in a lecture hall. They’re learned in the pressure of service, in front of real guests, with real standards and expectations. That’s the philosophy behind The Academy Restaurant at Cheshire College, South & West, Crewe campus
Bee Our Guest will finally be live on Thursday, 18 September.
In this week’s blog, Steven reflects on a story from his Sales Manager, Jules, who returned from Cala d’Or with an experience that highlights the quiet power of true hospitality. Her room attendant, Monica, turned everyday service into something memorable through care, consistency, and pride in her craft.
In this week’s blog, Steven Hesketh shines a light upon Hospitality Action. Hospitality Action are there for chefs, bartenders, housekeepers, porters, managers, across hotels, restaurants, pubs, cafés, schools, hospitals and event venues, whenever life gets tough.
In this week’s blog Steven Hesketh reflects on the success of DevaFest 2025.
In this week’s blog Steven Hesketh encourages people to support local and independent hotels in order to keep hospitality human.
In this week’s blog, Steven reflects on why first impressions in hospitality matter—from your building’s look to your website’s feel. Small details create a welcoming vibe that keeps guests coming back.
In this week’s blog, Steven announces the exciting relaunch of the Cheshire East Hospitality Association!
With quarterly meetings, the first-ever Hospitality People Awards this October, and major events like DevaFest on the horizon, it’s time to unite, celebrate, and strengthen the hospitality industry across the region.
In this week’s blog, Steven reflects on a proud moment for Chester’s hospitality scene. At the Media Getaway 2025, Chester truly came alive. From rooftop receptions to historic strolls and even a surprise visit from Paddington Bear, Steven shares how the city’s warmth, charm, and spirit of collaboration made a lasting impression on over 80 visiting media professionals.
In this week’s blog Steven looks at This week, Steven explores what Gen Z and millennial hospitality staff really want in 2025 — and it’s more than just money. From flexibility to real growth opportunities, find out what it takes to keep young talent engaged and thriving.
In this week’s blog Steven Hesketh reflects upon the Chester Hospitality People Awards.
On Thursday 12th June 2025, we welcomed an incredible mix of hospitality professionals, students, educators and industry leaders to our June edition of The Art of Hospitality 2025!
