Bee Our Guest Launch – We Need Your Help
16/09/2025
Bee Our Guest will finally be live on Thursday, 18 September.
Finding Hospitality Heroes (Everywhere)
04/09/2025
In this week’s blog, Steven reflects on a story from his Sales Manager, Jules, who returned from Cala d’Or with an experience that highlights the quiet power of true hospitality. Her room attendant, Monica, turned everyday service into something memorable through care, consistency, and pride in her craft.
Hospitality Action
28/08/2025
In this week’s blog, Steven Hesketh shines a light upon Hospitality Action. Hospitality Action are there for chefs, bartenders, housekeepers, porters, managers, across hotels, restaurants, pubs, cafés, schools, hospitals and event venues, whenever life gets tough.
Deva Fest 2025: What a Whirlwind!
14/08/2025
In this week’s blog Steven Hesketh reflects on the success of DevaFest 2025.
A Love Letter to Independents
13/08/2025
In this week’s blog Steven Hesketh encourages people to support local and independent hotels in order to keep hospitality human.
First Impressions: The Make-or-Break Moment in Hospitality
31/07/2025
In this week’s blog, Steven reflects on why first impressions in hospitality matter—from your building’s look to your website’s feel. Small details create a welcoming vibe that keeps guests coming back.
A New Era for Hospitality in Cheshire East, The Cheshire East Hospitality Association!
24/07/2025
In this week’s blog, Steven announces the exciting relaunch of the Cheshire East Hospitality Association!
With quarterly meetings, the first-ever Hospitality People Awards this October, and major events like DevaFest on the horizon, it’s time to unite, celebrate, and strengthen the hospitality industry across the region.
The Power of Collaboration: Chester Welcomes the World
17/07/2025
In this week’s blog, Steven reflects on a proud moment for Chester’s hospitality scene. At the Media Getaway 2025, Chester truly came alive. From rooftop receptions to historic strolls and even a surprise visit from Paddington Bear, Steven shares how the city’s warmth, charm, and spirit of collaboration made a lasting impression on over 80 visiting media professionals.
What Do Young Hospitality Staff Really Want in 2025? (Hint: It’s Not Just Cash)
10/07/2025
In this week’s blog Steven looks at This week, Steven explores what Gen Z and millennial hospitality staff really want in 2025 — and it’s more than just money. From flexibility to real growth opportunities, find out what it takes to keep young talent engaged and thriving.
A night to remember: Chester’s hospitality stars shine bright
03/07/2025
In this week’s blog Steven Hesketh reflects upon the Chester Hospitality People Awards.
The Art of Hospitality 2025 | How did it go?
19/06/2025
On Thursday 12th June 2025, we welcomed an incredible mix of hospitality professionals, students, educators and industry leaders to our June edition of The Art of Hospitality 2025!
The Highs and Lows of Running a Family Business
12/06/2025
In this week’s blog, Steven Hesketh shared his reflections following the recent Cheshire and North Wales Business Awards. For him, the event was a powerful reminder of why running a business with family is such a deeply rewarding experience