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The Return of Empires

Jim reflects on the breakdown of international order and suggests it poses a fundamental challenge to the mindset of us Europeans.

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How to Be a Dream Guest Guide (Not Just on New Year’s Eve)

In this week’s blog, Steven discusses why New Year’s Eve is the hospitality Olympics — and how guest behaviour can make the difference between a brilliant night and a brutal shift. From turning up on time to respecting last orders, it’s a raw, honest look at what really helps busy services run smoothly.

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A Week in America | 1 January 2026

In this week’s blog, Martin reflects on a year dominated by lone actors and fractured trust—and asks whether 2026 could mark a return to collaboration, partnership, and shared purpose.

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The Maths That Proves Hospitality Is Being Set Up to Fail – Budget Blog

In this week’s blog Steven discusses how rising costs and government policy are putting increasing pressure on hospitality businesses. Steven explains, in simple terms, how the numbers no longer add up, why independent operators are being pushed to the edge, and what this means for staff, service, investment and the future of local high streets.

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