To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
Lancashire in London – MPs outline hopes for County
Downtown in Business hosted a ‘Lancashire in London’ event this week, with business leaders from across the county joined by parliamentarians from Blackpool, Ribble Valley, and South Ribble at a private dinner in the capital.
In Conversation with Cllr Carl Cashman
DIB recently hosted an exclusive Leaders Lunch event with Cllr Carl Cashman, leader of the Liberal Democrat group in Liverpool City Council.
The Downtown Den Politics Podcast | EP.71 | 20 January 2025
The only show in town today really is Donald Trump’s inauguration. What will the orange one second coming as U.S. President mean for the UK, Europe and the world?
Autumn Budget Reaction – Starship
Read here about Dave Dargan, Co-founder and CEO of Starship, latest reaction on the recent Budget.