To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
DIB celebrates the best of Manchester at #COMBA24
On Thursday the 12th of September 2024, Downtown in Business celebrated the 13th annual City of Manchester Business Awards.
DIB Meets… Avrenim
Downtown in Business boss Frank McKenna chats with CEO of Avrenim Group, Simon Harris.
Downtown in Business event sheds light on new opportunities for digital and cybersecurity sectors in Lancashire
On Wednesday 11th September 2024 DIB hosted a unique event in Lancashire, discussing the opportunities Lancashire has in the digital sector and reflecting on the the new Labour Government’s first few months in office.
River of Lights Cocktails
Join Fazenda, as they are releasing a new cocktail in light of the opening of the River of Lights in Liverpool.