To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
The Downtown Den Politics Podcast | EP.100 | What is going on with the Government?
Labours first year in government ended with a backbench rebellion, a chancellor in tears, and Jeremy Corbyn announcing the launch of a new political party.
EP.101 | In Conversation with Sir Graham Brady
In a very special episode of the Downtown Den Politics Podcast Frank McKenna is joined by the former chairman of the very influential conservative backbench 1922 Committee, Sir Graham Brady.
EP.102 | Devolution: A big step in the right direction
The governments devolution white paper, Labours union issues, more bad news for the economy, but a successful state visit of President Macron. And Forty years of Live Aid.
And the Livercool 2025 nominees are…
We are delighted to announce the nominees for the 23rd annual ‘Livercool’ Awards gala dinner.