To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business

The Downtown Den Politics Podcast | EP.85 | Have British politicians ever been so unpopular?
Have UK politicians ever been as unpopular? The polls do not make for healthy reading.

Homes England boss speaks to DIB audience
Business leaders from across the North West’s property sector gathered to hear Eamonn speak about the future of housing and regeneration across the country.

The Downtown Den Politics Podcast | EP.86 | Is the Two-Party system dead?
Frank, Jim and Jo take a look back at last Thursday’s UK polls, as well as casting their eyes internationally and seeing what’s been happening in Canada, Australia and Romania.

The Sporting Club x Sedulo
Join Sedulo as they host an evening with football legend Neil ‘Razor’ Ruddock!