To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
The Downtown Den Politics Podcast | EP.92 | Reeves’ Budget Blues
Rachel Reeves is getting ready to announce her much anticipated spending review- but apparently all is not well with some of her Labour colleagues.
The Downtown Den Politics Podcast | EP.93 | The World’s Most Expensive Feud
The most powerful man in the world has fallen out with the richest man in the world- what will be the fall out from the Trump/Musk bust up?
Unlocking the North’s Potential: A Leaders Lunch with Clare Hayward
On Wednesday 11th June, Downtown in Business hosted another inspiring edition of our Leaders Lunch series at Stanley House, bringing together key business figures from across the region for a focused discussion on regeneration and growth in Lancashire and beyond.
Chester Polo Club
Polo is back at Chester Racecourse for 2025. The Boodles Roodee Challenge Cup will take place on Thursday 3rd and Friday 4th July and offers spectators the opportunity to witness live Polo.