To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
The Downtown Den Politics Podcast | EP.82 | Unpicking the Spring Statement
Much for Frank, Jim and Jo to reflect upon in this week’s Downtown and Politics podcast.
The Downtown Den Politics Podcast | EP.83 | Trumps mean spirited tariffs
From Canada to the Canary’s, Poland to penguins, the rest of the international community has suffered from a tax hike of eye watering proportions.
The Downtown Den Politics Podcast | EP.86 | Is the Two-Party system dead?
Frank, Jim and Jo take a look back at last Thursday’s UK polls, as well as casting their eyes internationally and seeing what’s been happening in Canada, Australia and Romania.
Birkdale Community Hub & Library Celebrates Prestigious King’s Award for Voluntary Service
Birkdale Community Hub & Library has been honoured with the prestigious King’s Award for Voluntary Service, the highest recognition for voluntary groups in the UK