To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
DIB Meets… Nugent, Krol Corlett & Butterworth Spengler
Downtown in Business boss Frank Mckenna caught up with Joanne Henney, CEO at Nugent, Simon Krol, Director at Krol Corlett Construction and James Jaycock, Insurance Broker at Butterworth Spengler to discuss what and who Nugent are.
Lancashire in London – MPs outline hopes for County
Downtown in Business hosted a ‘Lancashire in London’ event this week, with business leaders from across the county joined by parliamentarians from Blackpool, Ribble Valley, and South Ribble at a private dinner in the capital.
DIB Meets… Muse
Downtown in Business boss Frank McKenna chats with Phil Mayall, Managing Director at Muse.
Morgan Sindall | Open Mic Night
Morgan Sindall are hosting an Open Mic Night to fundraise for Alder Hey Children’s Charity.