The Villa, an award-winning 4 Star Country House Hotel, formerly a 19th century Gentleman’s Residence, has been fully restored into a 31 bedroomed luxury hotel along with its 2 AA Rosetted Restaurant. We are now seeking to recruit a Food and Beverage Manager to join this already experienced team.
This is a great opportunity for a candidate who has a passion for great food and hospitality with team leader experience. You are expected to be well presented, friendly, enthusiastic and flexible. You are also required to promote and maintain the reputation of the establishment by providing excellent customer care and service.
Responsibilities and Duties:
* Food, beverage and bar drinks service
* Leading, motivating and training the Front of House Team, ensuring they meet required standards at all times
* Maintaining clean, tidy, well-presented and fully prepared service and dining areas
* Looking after all guests, responding promptly to and dealing with all customer queries and complaints
* Having a strong understanding of all menus and wine lists and training the Front of House Team where necessary
* Building strong relationships with the Kitchen Team, especially the Head Chef
* Co-ordinating with the Reception Team on Restaurant bookings and assisting them with room bookings and check-ins
* Leading regular team meetings and communicating with other departments
* Placing orders and managing stock levels
Qualifications and Skills:
* Strong Front of House experience- ideally in a dining establishment
* Proactive, hands on and happy to lead by example
* An acute eye for detail
* Highly service driven
* Hard-working, committed and flexible
* Professional and well-presented
* Good leadership skills and strong team ethic
* Exemplary customer service skills and a genuine enjoyment of working with the public
* Personal license is desirable
* Management experience is also desirable
Salary is dependent on experience
Applications to be submitted in writing to the Operations Director, Jayne Taylor, via jayne.taylor@thevilla.co.uk
Closing date is Friday 7th December 2018.
