A Love Letter to Independents
13/08/2025
In this week’s blog Steven Hesketh encourages people to support local and independent hotels in order to keep hospitality human.
Terrazas de los Andes Wine Dinner at Fazenda Manchester
05/08/2025
Fazenda Manchester will host an exclusive Wine Dinner featuring Terrazas de los Andes — a renowned Argentinian winery celebrated for its expressive, high-altitude wines.
First Impressions: The Make-or-Break Moment in Hospitality
31/07/2025
In this week’s blog, Steven reflects on why first impressions in hospitality matter—from your building’s look to your website’s feel. Small details create a welcoming vibe that keeps guests coming back.
DIB Hosts Leading Hospitality Voices to Shape Sector’s Future
16/07/2025
On Tuesday 15th July Downtown in Business hosted our final event of July, ‘The Future of Hospitality & the Visitor Economy’, hosted at the beautiful Pullman Hotel Liverpool.
What Do Young Hospitality Staff Really Want in 2025? (Hint: It’s Not Just Cash)
10/07/2025
In this week’s blog Steven looks at This week, Steven explores what Gen Z and millennial hospitality staff really want in 2025 — and it’s more than just money. From flexibility to real growth opportunities, find out what it takes to keep young talent engaged and thriving.
The Art of Hospitality 2025 | How did it go?
19/06/2025
On Thursday 12th June 2025, we welcomed an incredible mix of hospitality professionals, students, educators and industry leaders to our June edition of The Art of Hospitality 2025!
Manchester and Liverpool respond to Metro Mayors’ “Tourist Tax” plan
13/06/2025
Business leaders and hospitality associations in the UK’s largest cities have written an open letter to the Treasury and DCMS after England’s Metro Mayors made a bid for “tourist tax” powers.
A Reflection on U.S.A Hospitality
15/05/2025
Steven shares his experiences on a recent trip to the U.S.A., where he had the exciting opportunity to speak at the Hollywood Big Festoon about all things hospitality with a global audience.
From Classroom to Hotel Suite: Educating Educators on Hospitality
01/05/2025
This week Steven explains how the hospitality and education sectors can work together to engage students who might want to look at a career in hospitality.
A Bitter Bill: How 2025’s Tax Hikes Are Hitting Hospitality Hard
17/04/2025
As the UK hospitality sector fights to regain stability after a turbulent few years, new challenges are making that road even tougher.
Spring Into Action: How to Drive Bookings Over the Easter Holiday
03/04/2025
This week Steven discusses how the Easter holidays are one of those moments in the year that can quietly make a big difference for hospitality businesses.
Are You Training Your Staff… or Just Ticking Boxes?
19/03/2025
When employees feel prepared, they perform better, stay longer, and create exceptional guest experiences.