Godfrey Group Facilities Limited is a nationwide UK housekeeping and facilities management company supporting hotels and holiday parks with consistent, high-quality room standards. With more than a decade of experience in hospitality housekeeping, the business provides a fully managed service that covers recruitment, training, supervision, and daily quality control, removing operational pressure from operators. Its teams are trained specifically for hospitality environments, ensuring efficiency, presentation, and brand compliance. Backed by ISO 9001, 14001, and 45001 certifications and digital reporting systems that provide transparent performance oversight, Godfrey Group delivers reliable, compliant, and scalable housekeeping solutions that help operators maintain guest satisfaction and operational resilience.
Downtown in Business aree delighted that Godfrey Group Facilities Limited are our headline sponsor for our upcoming conference, ‘The Great Art Of Hospitality’ taking place on 26th February 2026.
In the hospitality sector, operational consistency, quality assurance, and guest satisfaction are fundamental to commercial performance. Housekeeping remains one of the most critical yet challenging functions for hotel operators, particularly as staffing pressures and service expectations continue to increase.
Godfrey Group Facilities Limited is pleased to be recognised as Business of the Month by Downtown in Business, highlighting the company’s continued commitment to setting national standards in hospitality housekeeping. Operating nationwide across the UK, Godfrey Group is a family-run housekeeping and facilities management company and the only national provider dedicated exclusively to housekeeping within the hospitality sector. Since launching in 2015, the business has grown from a start-up into an established and trusted partner for hotels that prioritise reliability, compliance, and operational excellence.
With more than a decade of industry experience and a strong client portfolio, Godfrey Group Facilities Limited brings deep operational knowledge and sector focus to every partnership. Its housekeeping teams are trained specifically for hotel environments, with a consistent emphasis on standards, presentation, and efficiency. Staff are professional room attendants and bed makers, trained to operate at hotel pace while maintaining brand standards, rather than general cleaning operatives.
The company operates a fully managed housekeeping model designed to remove operational burden from hotel management. Godfrey Group oversees recruitment, training, supervision, performance management, and daily quality control, providing hotels with stability and continuity. This approach allows hotel leaders to focus on guest experience and commercial priorities, confident that housekeeping standards are being consistently maintained.
Quality, safety, and sustainability are embedded into the company’s operating framework. Godfrey Group Facilities Limited is certified in ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 45001 for health and safety. These certifications reflect a structured, compliant, and professional approach to service delivery, supported by sustainable housekeeping practices that align with the environmental priorities of modern hospitality businesses.
Technology underpins the company’s commitment to transparency and accountability. Godfrey Group combines trained teams with digital reporting systems that log every clean through RFID scans and photo evidence. These records are converted into instant digital reports and shared directly with clients, providing clear oversight of performance and consistency across all serviced properties.
Hotels working with Godfrey Group Facilities Limited benefit from improved operational resilience, consistent room standards, reduced guest complaints, and stronger guest satisfaction scores. The company’s blend of hospitality-focused staff, structured management processes, and digital oversight ensures reliability at scale.
As a family-run business with national reach, Godfrey Group Facilities Limited continues to invest in people, systems, and long-term partnerships. This recognition as Business of the Month reflects both the company’s growth journey and its ongoing commitment to supporting hospitality businesses with dependable, professionally managed housekeeping services.
For hotel owners and operators seeking a strategic housekeeping partner, Godfrey Group Facilities Limited offers a proven, compliant, and scalable solution.
