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The Return of Empires

Jim reflects on the breakdown of international order and suggests it poses a fundamental challenge to the mindset of us Europeans.

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How to Be a Dream Guest Guide (Not Just on New Year’s Eve)

In this week’s blog, Steven discusses why New Year’s Eve is the hospitality Olympics — and how guest behaviour can make the difference between a brilliant night and a brutal shift. From turning up on time to respecting last orders, it’s a raw, honest look at what really helps busy services run smoothly.

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A Week in America | 1 January 2026

In this week’s blog, Martin reflects on a year dominated by lone actors and fractured trust—and asks whether 2026 could mark a return to collaboration, partnership, and shared purpose.

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