
Merseyrail leads the way for customer satisfaction in National Customer Survey.
Merseyrail has been recognised as the UK’s top train operator, achieving the highest overall customer satisfaction rating in the latest Transport Focus Rail User Survey.
You are here > Home » Merseyrail

Merseyrail has been recognised as the UK’s top train operator, achieving the highest overall customer satisfaction rating in the latest Transport Focus Rail User Survey.

Birkdale Community Hub & Library has been honoured with the prestigious King’s Award for Voluntary Service, the highest recognition for voluntary groups in the UK

Merseyrail will operate everyday during the festive period except Christmas Day, with Boxing Day and New Year’s Day offering limited services. Christmas Eve and New Year’s Eve services conclude earlier than usual.

Merseyrail services have begun operating from the brand new Headbolt Lane station in Kirkby from Thursday 5 October.
Merseyrail has been named best train operator in the UK for family-friendly train journeys.

More than 155,000 journeys were made by golf fans on the Merseyrail network to travel to and from The 151st Open.

Following the introduction of the new Class 777 trains on to the Merseyrail network, further temporary timetable changes are being made to the West Kirby and New Brighton lines.

We are delighted that Merseyrail are our latest Business of the Week. The self-contained network offers the most affordable fares in the country and operates over 600 regular services per day, every 15 minutes, to 69 stations throughout the Liverpool City Region.

Sally Ralston, Community involvement Manager at Merseyrail has been recognised in the inaugural King’s Birthday Honours list, receiving a British Empire Medal (BEM) for her services to the community of the Liverpool City Region.

Merseyrail will run a 15-minute Sunday service on the Southport line throughout the summer, starting on Sunday 28 May.

Birkdale station in Sefton needs your support as it will battle it out for a place in the final to be crowned ‘The UK’s best loved station’.

Eurovision added more than 90,000 extra journeys on the Merseyrail network during the seven-day song contest held in Liverpool last week.