Merseyrail is the most punctual and reliable rail network in the UK based on statistics from 2021-22, with consistently high scores for passenger satisfaction. It has received multiple national award wins for customer service and punctuality.
The self-contained network offers the most affordable fares in the country and operates over 600 regular services per day, every 15 minutes, to 69 stations throughout the Liverpool City Region, including four underground stations in the city centre that receive services every few minutes.
New state-of-the-art trains have begun to arrive on the network. The brand new electric and environmentally friendly trains, which have been designed specifically for the Merseyrail network, include pioneering sliding step technology, making Merseyrail one of the most accessible networks in the UK.