[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.[/vc_column_text][divider line_type=”No Line” custom_height=”20″][vc_raw_js]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[/vc_raw_js][/vc_column][/vc_row]
Downtown in Business
Civil and structural engineering firm Sutcliffe secures place on £1.3bn framework
Sutcliffe, has successfully secured its place on Pagabo’s latest Professional Services Framework, focusing on a range of disciplines within the public sector.
peopleHUB May 2024 – Neurodiversity Awareness in the Workplace
Register for peopleHUB’s upcoming webinar focusing on neurodiversity awareness in the workplace.
DIB April Review: Power Towns, Change Makers & Best for Britain
Despite the Easter break, Downtown in Business maintained its busy pace throughout April, hosting a range of events across the country, among them a national conference in Liverpool.