To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
Sleep Out with Nugent 2024 successfully raises £15,000.39!
Sleep Out with Nugent 2024 has successfully raised £15,000.39! The annual event aims to raise funds which go towards tackling Homelessness in Liverpool.
Sandway Homes celebrates positive end-of-year successes, with two more developments underway
Set up in 2018, Sandway Homes is supporting Sefton Council and the wider Liverpool City Region with the housing crisis by developing homes that provide a living experience that endures.
Sandway Homes, heads into the 2024/25 financial year with two housing developments nearing full occupancy, a third set to launch this summer and another in the pipeline.
Bolton ‘Wanderers’ set for 15k Charity Hike
A group of 12 staff from Bolton-based Mansell Building Solutions is preparing to raise vital funds for The Christie Charity through a 15k charity hike in the Peak District.
Fazenda Rodizio Bar and Grill – UKREiiF Conference
With UKREiiF being held in Leeds on 21st-23rd May 2024, Downtown in Business would like to offer its connections an exclusive guest experience at one of Leeds’s most renowned restaurants.