To discuss business continuity and customer relations during these difficult times, Downtown in London’s chairman, Simon Danczuk, was joined by Peter Ryan, an expert in BPO, call centres and customer engagement. He works across the world with those that both commission and deliver customer engagement, which means he provided us with an insight into the impact the current pandemic is having on the global economy, how enterprise’s continuity strategies have been tested, what solutions and innovations are taking place within this sector and how his own annual CxOutsourcers event is delayed in the US this year, but coming to the UK next year.
Downtown in Business
Downtown in Business event sheds light on new opportunities for digital and cybersecurity sectors in Lancashire
On Wednesday 11th September 2024 DIB hosted a unique event in Lancashire, discussing the opportunities Lancashire has in the digital sector and reflecting on the the new Labour Government’s first few months in office.
DIB Meets… Avrenim
Downtown in Business boss Frank McKenna chats with CEO of Avrenim Group, Simon Harris.
DIB Meets… Nugent, Krol Corlett & Butterworth Spengler
Downtown in Business boss Frank Mckenna caught up with Joanne Henney, CEO at Nugent, Simon Krol, Director at Krol Corlett Construction and James Jaycock, Insurance Broker at Butterworth Spengler to discuss what and who Nugent are.
The Downtown Den Politics Podcast | EP.54 | 14th October 2024
Listen to the latest Downtown Den politics podcast. Out now.